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Miracle InfoservicesUpdated 4 August 2026

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, retain and protect your personal data when you use the Getmesoon mobile application and related websites and services (collectively, the “Service”). It also describes your rights and choices, including your rights under India's Digital Personal Data Protection Act, 2023 (the “DPDP Act”).

This Service is operated by Miracle Infoservices, having its principal place of business at No. 99, Matha Koil Street, near Water Tank, Ariyankuppam, Puducherry – 605007, Puducherry, India (“we”, “us”, “our” or “Getmesoon”). We act as the Data Fiduciary in respect of the personal data we process about you (the “Data Principal”). Capitalised terms used but not defined here have the meaning given to them in our Terms of Service.

By creating an account or using the Service, you acknowledge that you have read and understood this Privacy Policy. Where we rely on your consent, we will ask for it separately and clearly. Getmesoon is a dating service intended only for individuals who are 18 years of age or older; we do not knowingly process the personal data of children.

1. Information we collect

We collect information that you provide to us, information generated when you use the Service, and information from third parties. The categories below describe what we may collect.

a. Account and identity data

  • Name, date of birth (to verify you are 18+) and gender.
  • Phone number and/or email address used to register and sign in.
  • Verification data, such as a selfie or video used for photo verification, and the result of identity or liveness checks.

b. Profile and dating data

  • Photos, videos, bio, interests, preferences, prompts and other content you choose to add to your profile.
  • Information that may be considered sensitive, such as your sexual orientation, relationship intentions, religion, or lifestyle details, where you voluntarily choose to share them. You are not required to provide this information, and you can edit or remove it at any time.

c. Communications and activity data

  • Messages, likes, matches, swipes, calls and other interactions within the Service.
  • Reports, blocks, support requests and other communications you send to us.

d. Location data

  • Approximate or precise location (with your permission) to show you nearby matches and relevant features. You can control location permissions through your device settings.

e. Device, technical and usage data

  • Device identifiers, hardware model, operating system, app version, language, mobile network and IP address.
  • Log data, diagnostics, crash reports and analytics about how you use the Service.

f. Payment data

  • Subscription and in-app purchase records. Payments are processed by the Apple App Store, Google Play, or other payment processors. We do not store full card or bank details; we receive transaction confirmations and limited billing information from these processors.

2. How we use your data and our legal bases

We process your personal data for the purposes set out below. Under the DPDP Act, we generally process personal data on the basis of your consent or for certain legitimate uses permitted by law. Where other laws apply to you, we rely on the corresponding lawful bases (such as performance of a contract, legitimate interests, legal obligation, or consent).

  • To provide the Service — create and manage your account, build your profile, generate matches and enable messaging (contractual necessity / consent).
  • Verification and safety — verify your identity and age, detect and prevent fraud, spam, fake profiles, harassment and other harmful activity (legitimate use / legal obligation / consent).
  • Personalisation — recommend matches and content based on your preferences, interests and activity (consent).
  • Payments — process subscriptions and in-app purchases and maintain financial records (contractual necessity / legal obligation).
  • Communications — send service messages, security alerts and, where you have opted in, marketing communications (contract / consent).
  • Improvement and analytics — understand usage, fix bugs, and improve features and safety (legitimate use / consent).
  • Legal compliance — comply with applicable laws, respond to lawful requests, and establish, exercise or defend legal claims (legal obligation).

3. How we share your data

We do not sell your personal data. We may share data as follows:

  • With other users — your profile information, photos and content are visible to other users of the Service as intended by the features you use.
  • Service providers (Data Processors) — cloud hosting, analytics, communications, identity verification, content moderation, and customer support vendors who process data on our behalf under contractual safeguards.
  • Payment processors — Apple, Google and payment gateways to process transactions.
  • Legal and safety — law enforcement, regulators, courts or other authorities where required by law or to protect the rights, safety and security of users, the public or Getmesoon.
  • Business transfers — in connection with a merger, acquisition, financing or sale of assets, subject to this Privacy Policy.

4. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, including to provide the Service, meet legal, tax and accounting obligations, resolve disputes and enforce our agreements.

  • Active accounts — we keep your data while your account remains active.
  • After account deletion — we delete or anonymise your personal data within a reasonable period after you delete your account, except where we are required or permitted to retain it.
  • Legal and financial records — transaction and tax records may be retained for the period required by applicable law (typically up to 8 years in India).
  • Safety records — limited data relating to bans, fraud, or serious safety reports may be retained longer to protect the community and prevent re-offending.

For more detail on deletion, see our Account & Data Deletion page.

5. Your rights as a Data Principal

Subject to applicable law, including the DPDP Act, you have the following rights in relation to your personal data:

  • Right to access — obtain a summary of the personal data we process about you and the processing activities undertaken.
  • Right to correction and updating — have inaccurate or misleading data corrected and incomplete data completed.
  • Right to erasure — request deletion of your personal data that is no longer necessary for the purpose it was collected, subject to legal retention requirements.
  • Right to withdraw consent — withdraw any consent you have given, at any time, as easily as you gave it. Withdrawal does not affect processing carried out before withdrawal.
  • Right of grievance redressal — have your grievances addressed by us through the mechanism described below.
  • Right to nominate — nominate another individual to exercise your rights in the event of your death or incapacity, as permitted under the DPDP Act.

Where other privacy laws apply to you (for example, the GDPR), you may also have rights to data portability, restriction of processing, and objection to certain processing. To exercise any right, contact us at privacy@getmesoon.co.in. We may need to verify your identity before acting on a request.

6. Grievance redressal mechanism

In accordance with the DPDP Act and applicable Indian law, we have appointed a Grievance Officer to address your concerns and complaints regarding the processing of your personal data.

  • Grievance Officer: The Grievance Officer, Miracle Infoservices
  • Email: grievance@getmesoon.co.in
  • Address: No. 99, Matha Koil Street, near Water Tank, Ariyankuppam, Puducherry – 605007, Puducherry, India

We will acknowledge and respond to grievances within the timelines prescribed under applicable law. If you are not satisfied with our response, you may have the right to escalate your complaint to the Data Protection Board of India or another competent authority.

7. Children's data

Getmesoon is strictly for adults aged 18 and over. We do not knowingly collect or process the personal data of children (individuals under 18). If we become aware that we have collected personal data from a person under 18, we will delete the account and associated data promptly. If you believe a minor is using the Service, please report it to support@getmesoon.co.in.

8. Data security

We implement reasonable technical and organisational security safeguards designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures may include encryption in transit, access controls, secure development practices, monitoring and staff training. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a personal data breach, we will notify the relevant authorities and affected users as required by applicable law.

9. International data transfers

We may process and store personal data in countries other than the one in which you reside, including where our service providers operate. Where we transfer personal data outside India or your home jurisdiction, we do so in accordance with applicable law and put in place appropriate safeguards to protect your data. The Government of India may, under the DPDP Act, restrict transfers to certain countries; we comply with any such restrictions.

10. Cookies and similar technologies

Our websites and app may use cookies, SDKs, pixels and similar technologies to operate the Service, remember your preferences, measure performance and analyse usage. You can control cookies through your browser settings and manage certain in-app tracking through your device privacy settings. Disabling some technologies may affect how the Service functions.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify you through the Service or by other appropriate means and update the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

12. Contact us

If you have any questions, requests or concerns about this Privacy Policy or our data practices, please contact us: